FREQUENTLY ASKED QUESTIONS
Frequent Questions

If we see that this section is useful for you and there is a need, we will add new questions here. Please, before contacting Customer Support read carefully this section you might find your answers here.

What is this website about? Is this an ICO?

No. This is not an Initial Coin Offering. We believe that ICO's should be approached with caution as the majority of "Alt coins" do not offer any benefits to more established crypto currencies such as Bitcoin, Ethereum, etc. Pennon FX Option is a managed cryptocurrency trading platform with user friendly interface and attractive offer.

May I make additional deposits?

Yes, but note that all the transactions are handled separately.

What Markets do you trade?

We trade the major crypto currencies, Bitcoin, Ethereum, and other Cryptocurrencies, as well as most popular commodities.

How can I access the account?

If you are a registered user of Pennon FX Option, please enter your username and password in the appropriate fields at the top of the website and click the "Login to Account" button. You will be redirected to your account automatically as soon as you have done the above.

I can't log in into my account. What could cause this problem?

Sometimes problems of this kind are caused by errors of your web browser. There is no reason to worry, you just need to wait a few minutes and then try to log in again. First of all you need to clean the cache of your web browser. If the problem persists, please contact our online manager.

May I create more than one account?

No. you are allowed to create only one account. For special situations please contact our Customer support.

Some of the
key questions
How to create a new account?

It’s not difficult at all. Click on the following button, fill in the registration form and create a new account.

Are there any limits for an investment amount?How can I keep my account safe?

We take all security measures to protect your account and keep it safe from third parties intrusion.

May I create more than one account?

No. you are allowed to create only one account. For special situations please contact our Customer Support.

How to change my password?

Enter your account and change your e-mail address and password in “Account Settings” section.

I forgot my password. What should I do?

Go to Password Reminder section, enter your registration e-mail address and follow the instructions.

What is the process of investing?

To make investments you should register with Pennon FX Option, create an account and then you can make your deposit. All the investments are made in your personal account after login

? What Crypto Currencies can I use to invest?

We accept Bitcoin Other payment gateways will be included later. How much is the minimum allowed amount to start investing?.

How fast are my deposits added to my account?

Transactions will be credited on your account after 3 confirmations over the blockchain network.

How is the interest calculated?

Your interest is calculated every calendar day based on your investment plan.

May I create a deposit from my account balance?

Yes. Just login to your account and click on New Deposit. You should select the payment with “Balance” suffix from the payment drop down menu.

Are there risks to lose money?

There are certain risks in any investment programs. However, there are some simple ways that can help you to reduce risks of losing your money. First, set a certain financial goal and deposit such sum of money that you can afford. Remember that our expert trading team is always ready to consult you in any questions.

What is the risk for my investment?

There is always a risk of losing the invested money. For example, in case of adverse global processes which are not under reasonable control of the company management. Currency Trading, CryptoCurrency Trading and start-up investing are among the riskiest forms of investments in the financial markets and therefore require sufficient skills and experience. We have a stabilization fund in place to protect Our clients from known trading risks.

Can I get my deposit back?

Your deposit will never be returned. Instead you will get profit every day on an ongoing basis.

When can I withdraw profit?

Withdrawal of profit is depends on the investment plan you are on. The minimum withdrawal for the lowest investment plan is $150. To receive a profit you need to make a request in the "Withdraw" section of your account. This request will be processed immediately.

Do I need to have an active deposit to earn referral commissions?

Your own deposit is not required to attract investors and earn. Just register account and apply your referral link everywhere you can.

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